Refund policy

Refunds and Exchanges

Because each needlepoint canvas is made-to-order, I am unable to accept returns or exchanges. However, your satisfaction is very important to me—if there are any issues with your order, please don’t hesitate to reach out and I will be happy to help.

You can always contact me with any questions at ccneedlepoint@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.